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Privacy Policy

House of Leather takes the privacy and security of their customers very seriously; hence we go out of our way to ensure you the customer are protected.

We will not disclose any information except those who are involved in the fulfilment of your order, including the process of arranging your purchase(s) being sent to you.

We will do everything necessary to ensure you have peace of mind in knowing that your information is kept private.



Information We Collect:

If you choose to register with House of Leather the following information will be logged.

-          First Name

-          Last Name

-          Postal Address

-          Email Address

-          Contact Number

 

We only collect this information to fulfil your orders, and so that the couriers can deliver your order.


Communication:

By registering with or becoming a customer of House of Leather, and by providing us with your e-mail address, contact number, and postal address, you consent to receive communication in relation to our products, services and special offer’s.

You can opt out by sending an e-mail across to info@houseofleatheruk.com, putting ‘opt out’ in the subject field.

 


Cookies:

Cookies are small pieces of information which track what items you have looked at previously so we can bring them to your attention at a later date and also allow us to keep items in your shopping cart, which you can select and then return to purchase at a later date.

The cookies are stored on your hard drive and will not harm your computer.

If you wish you can change your own computer’s settings or firewall to disable cookies. You will be able to use most of the features when these are disabled such as the shopping cart and purchasing items.


Stored Information & Security:

House of Leather takes security of your personal details very seriously.

This information is stored securely on a dedicated server, which we believe to be well protected and in a secure environment.


User Access:

User names and passwords are provided to you only, as a customer of House of Leather. This allows you to access personal information that we are holding on your account. You are able to update, delete and amend this information.


Third Parties:

We will not pass any of your personal information onto any third party unless necessary to complete the fulfilment of your order, such as the courier company used to deliver your purchase(S) to you.


Consent:

By registering with House of Leather you consent to the collection and the use by House of Leather in the methods previously, outlined.


Data Protection Act 1998:

We comply with the Data Protection Act 1998, and consumer legislation to ensure that your personal information is not misused in anyway.

Please feel free to contact House of Leather via contact details provide on ‘contact us’ page. You have the right to access information which House of Leather holds about you and your right of access can be exercised in accordance with the Act.

Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We are always pleased to get feedback from customers, even when negative. We want to all our customers to be completely satisfied with the customer service they receive, so please do make us aware of anything which could be improved. 

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